Data & Account Deletion

How to request deletion

You can request account and data deletion in either of these ways:

• In the mobile app — open More → Profile → Delete my account and confirm the request.
• By email — write to business@nirmidh.com from the email address associated with your account, with the subject “Account deletion request”.

What happens next

We review each request to verify it and to understand its scope. Because Traxon360 is a business platform, an account may be linked to an organisation’s shared records that other authorised users rely on. Where a request concerns an individual user account, we delete or anonymise the personal information associated with that account. Where a request concerns an entire organisation account, we handle it in coordination with the organisation. We aim to process valid requests within a reasonable period.

What may be retained

We may retain certain information where we have a legal basis or obligation to do so — for example to comply with legal, accounting, tax, audit or record-keeping requirements, to resolve disputes, to enforce our agreements, or where the information forms part of an organisation’s business records that must be preserved. Retained information is kept only for as long as necessary for those purposes.

Contact

For any questions about deletion requests, contact Nirmidh Technologies at business@nirmidh.com. See also our Privacy Policy and Terms of Use.